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Returns & Repairs

We use quality materials and solid engineering so our products will last in tough environments like your school — for years. We stand by our products. If something goes wrong, we do our best to help solve the problem.

Return Policy

Items must be returned in NEW (unused, untested and resalable) condition in the original manufacturer packaging.

Returned shipping must be prepaid and the items must be adequately wrapped to prevent shipping damage.

A restocking fee of 20% of the purchase price may applied to all returns.

Warranty Process

Use the form below to submit a Return Authorization (RA) request for your TeachLogic equipment. Before using this form, please consider using the below links to try to solve your issue without having to return the item.

All repair requests are subject to pre-approval by TeachLogic and will be evaluated in accordance with the terms of our warranty.

Troubleshooting

Check our FAQs for common product questions

Replacement Parts

Some common parts might solve the issue

RA Request Form

If your request is approved, an RA number will be assigned and further instructions will be provided. In some cases, we will request photos to evaluate the problem prior to issuing an RA. Most returns and exchanges are processed within two weeks upon receipt of the item(s).

Requested By:

Return Shipping Information: *required

RA Product Information:

Additional Information:

By hitting the Submit button, I acknowledge that I have read the TeachLogic Return Policy. I also understand that TeachLogic will in good faith provide warranty services in accordance with its Warranty provisions found at teachlogic.com/warranty.